This is a repeat of another forum entry - to which I never saw a reply. I am trying to use SmoothGallery at my site, but I can never get aything but a "loading" bar to appear. Anybody have suggestions for troubleshooting - or resolving - this problem?

I'm running current rgSmoothGallery, on a Typo3 4.2.0 system.

David,

Do you have ImageMagick install and running in TYPO3? This is required for this extension to display the images.

In Him,
Mark

David,

Sorry if we missed something along the way. I tried to do a quick search and couldn't find the original post, so maybe we had some technical problems.

SmoothGallery requires that TYPO3's image processing capabilities are configured correctly, so a good first step is to visit the Image Processing section of the Install Tool to see if the tests there work. If they do work, then the most likely issue is with the path that SmoothGallery is using to look for images. If you check the SmoothGallery plugin and let us know what path you have set there, it may help us pinpoint the issue.

Thanks,
Jeff

Install Tool Image Processing is okay except can't read tif, PDF, nor AI files (and have no idea why). All other test passed.

I've experimented some with the plugin's image directory path, but haven't yet affected the outcome. Here's a path I've tried - copied from another, working (Bahag), page:

Same result with or without the trailing slash. Same result by prefixing path with "wec/" or "/wec/". For grins, I tried appending "xxx/" - a non-existant directory - and get the same result. Does sound like a path problem. Maybe an example of a working path would help (though I think I'm mimicking the plugin's doc already).

Thanks for your quick response, Jeff.

No worries there. Those file types require some additional ImageMagick options but of course won't affect the imae gallery at all.

In the Starter Package, we set our path to fileadmin/community/photos/ so it looks like you should be fine. If you take the URL to a photo in that directory (ie. mysite.com/fileadmin/img_gallery/trainride/myphoto.jpg), are you able open it in your browser? That would rule out any file permissions issue and put it completely as a TYPO3 issue.

Thanks,
Jeff

Good idea. Feeding the url directly to the browser does open the image.

By the way, all the symptoms are the same in Firefox and IE7.

David,
Thanks for the info. Can you post a link to a page where we can see the problem? My guess now would be either a problem generating and loading the temporary files for the image thumbnails or some kind of Javascript conflict that is getting in the way of the gallery.

Thanks,
Jeff

Sure thing, Jeff: http://fumcquitman.org/wec/about_us/photo_gallery/testing/

The images that should appear can be seen in, Bahag Gallery format, at http://fumcquitman.org/wec/about_us/photo_gallery/texas_railroad/

David,
Thanks for the links. I was able to see that the thumbnails are being generated correctly and are accessible so that points to an issue a little farther along in the extension. most likely Javascript related.

When I took at look at the HTML output, I noticed that there was an additional lightbox extension installed (perfectlightbox) that uses the Prototype Javascript library. SmoothGallery uses the MooTools Javascript library and these can have conflicts. I'd suggest temporarily uninstalling perfectlightbox to see if that helps anything. If that helps, there are some options we can look at to keep the lightbox functionality, so the uninstall may just be a temporary step.

Thanks,
Jeff