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All Categories > Ministry Tools > Other TYPO3 Extensions > Blank "From" Email in CHC_FORUM
Total Posts: 8 - Pages (1): [1]
Author: Peter Berntson
Posted: Apr 15 2008 - 04:53 PM
Subject: Blank "From" Email in CHC_FORUM
I've setup CHC_Forum and everything seems like it is working well.

I enabled a cron job to send out postings. It works as expected with one small problem. The "From" email address in the email sent is "blank" (nothing there)

I was careful to define the parameters in the plug-in form including the absolute site URL, including the trailing "/" and to provide a "From" email address.

Still no success in avoiding a blank "from" address in the outgoing email.

Any tips / suggestions would be appreciated.

Peace,
Pete
Author: Jeff Segars
Posted: Apr 16 2008 - 01:09 PM
Subject: re: Blank "From" Email in CHC_FORUM
Pete,
I assume other emails from TYPO3 (registration, prayer connector, etc) do have a correct from address but only CHC forum does not?

Thanks,
Jeff
Author: Peter Berntson
Posted: Apr 16 2008 - 02:27 PM
Subject: re: re: Blank "From" Email in CHC_FORUM
Correct,
Registration, Mailformplus, etc all have correct address only, CHC forum message spool is blank.

Pete
Author: Jeff Segars
Posted: Apr 21 2008 - 12:43 AM
Subject: re: Blank "From" Email in CHC_FORUM
Pete,
I think I've still got a backend login for your site. Would you mind if do a little looking around to try and identify the problem?

Thanks,
jeff
Author: Peter Berntson
Posted: Apr 21 2008 - 09:47 PM
Subject: re: re: Blank "From" Email in CHC_FORUM
Please...I'm thinking the extension is not fully installed correctly as the be option link (on the left side of the be panel) doesn't show the correct PID for the storage area.

Thanks for any help.

Pete
Author: Peter Berntson
Posted: Apr 22 2008 - 08:25 AM
Subject: re: re: re: Blank "From" Email in CHC_FORUM
Jeff,
Thanks for fixing the CHC_Forum blank email problem.

Everything is now working as expected. I'd sure like to know what you had to do to fix it.

Blessings,
Pete
Author: Jeff Segars
Posted: Apr 22 2008 - 09:13 AM
Subject: re: Blank "From" Email in CHC_FORUM
Pete,
Oops, I started a post about this late last night but apparently never hit the button to submit it I wasn't 100% sure if this would fix things, so I guess I can speak with a little more confidence now ;)

The key thing here was setting the Startingpoint field in the plugin to the Storage Folder where your forum data is stored. For display, the forum will apparently work without it but the mailer requires that completed.

When the mailer sends out messages, it looks at each post that needs an email sent and figures out what page that post lives on. In your case, this is the Storage Folder. Once it knows whether the post lives, it looks for an instance of the forum plugin with a Startingpoint set to the Storage Folder. This is the way it can know what email address (among other configuration options) to use for the post; if the plugin is set to display that post based on Startingpoint then we know to use the email address configured within the plugin when mailing that post.

In the end, the whole issue was the missing Startingpoint. As you saw, display still worked but the connection from a forum post back to its plugin was broken so the mailer wasn't sure what address to use.

Thanks,
Jeff
Author: Peter Berntson
Posted: Apr 22 2008 - 01:24 PM
Subject: re: Blank "From" Email in CHC_FORUM
Makes sense and I appreciate the explanation so I'm better able to avoid the same or similar issues in the future.

Peace,
Pete
Total Posts: 8 - Pages (1): [1]
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