Technology Tools for Ministry

Community

Web-Empowered Church User Community
All Categories > Getting Started > Web-Empower Your Church > Vines e-mail problems
Total Posts: 2 - Pages (1): [1]
Author: Bob Salsburg
Posted: Aug 16 2008 - 01:01 AM
Subject: Vines e-mail problems
I am posting this here since there doesn’t seem to be a place specific to the topic. I am looking for advise, but if I need to open a Vines support ticket, I will.

Our church has 6 workstations in a NAT-provided peer to peer network. All of the machines have been sending and receiving mail without a problem. This week, the Administrative Assistant informed me that she had not received any new mail since Aug 6. That week she was out of town with a death in the family and only realized the problem when she returned to work.

Immediately, I logged into her account with a client I have configured for the staff. I was able to view messages up to that date and beyond Aug 6. Later, I went to the church and checked a few things, DNS, pinging, etc. I also tried Outlook Express (she is using Thunderbird). To my surprise, Only messages up to Aug 6 were displayed – the display was identical to the last message.

So, I’m thinking: This is either a problem with the workstation or with the mailbox itself. But I could see an up-to-date message list at home. Hmmm. I went to the pastor’s office and set up the problem account on Outlook Express there. All messages showed there as on my computer.

The only difference I have noted in the mailbox is that Spam Assassin messages marked *** SPAM *** started showing up after about Aug 6. This may be a red herring. I have Spam Assassin turned on for the server, but without any special configuration – it’s just on.

I have used System Restore to roll-back the problem workstation to Aug 5, the last restore point available. Not joy!

I hope someone can offer some direction beyond what I have mentioned.
user picture Author: Mark Stephenson
Posted: Aug 16 2008 - 08:33 PM
Subject: re: Vines e-mail problems
Bob,

It would be best to post a ticket at Vine. People here may be able to help some, but since it is not associated with TYPO3, it is harder to get help here.

In Him,
Mark
Total Posts: 2 - Pages (1): [1]
You must login to post a message to this conference.